Processing of personal data
We process personal data lawfully, fairly and transparently. You can read more about the processing of the personal data of customers at www.caruna.fi/customerregister.
Access to your own personal data
You can view and update your customer and contract data in our digital service Caruna+. In the service, you will find e.g. your electricity distribution bills, contracts, and consumption data. Log in or register as user using the button at the top corner of our website.
You also have the right to make a request of access to your own personal data and receive a copy of your data that is processed at Caruna. To protect personal data, the access request requires the identification of the requestor. For this reason the request should be, as a rule, made through the electronic form or in person at Caruna's offices in Espoo.
Please note that the access request cannot be used for managing your customer service issues.
If you have matters related to your contracts or invoicing, please contact Caruna customer service or use our digital service Caruna+.