Caruna+ - sähköinen itsepalvelu

Electronic self-service – Caruna+

Electronic self-service – Caruna+

With the Caruna+ service, you can manage your electricity at your own convenience. You can monitor your electricity consumption, browse or update your customer information and view your invoices. The free service is also available on mobile devices and as the Caruna+ application. After registering for the service, you can use the same user credentials both on the website and in the application. 

Check out the energy monitoring service by logging in to our Caruna+ service.

Follow your electricity consumption in the Caruna+ service

In our service, you can familiarise yourself with your own energy consumption by monitoring it in our energy monitoring service. The monitoring service shows your consumption even with an accuracy of an hour. You can also find out what is the most affordable distribution product for you.

Activate the alert service by logging in to our service.

Receive messages about power cuts by text message

As part of the service, you can also activate the Sähkövahti alert service, which informs you of upcoming planned outages and of failures by text message. 

This is how the startpage of Caruna+ looks like:

1. Use the side bar to navigate our service
2. The most popular functions of the service 

If you have any questions about the service or how to start using it, our chat service will be happy to help you!

How to start using the service

To create a new user account, you need a working email address.

Private customer: You can register a new user account or log in to the service using your online banking credentials. We use online banking credentials to verify your identity and to guarantee the secure use of the service. The identification is only performed once.

Corporate customer: To register, you will need your customer number and point of delivery number. For corporate customers, verification through online banking credentials is not required.

After registration, you can log in using your user credentials. Your user credentials consist of your e-mail address and a password of your choice.

If you have forgotten your password

If you have forgot your password, click the ”Forgot your password?”-button in the log-in screen. Then, enter your email address, your mobile telephone number and the verification text shown on the page and click on the "Request a code to change password" link. You will be sent a link to your e-mail that you can use to change your password.