For your electric power supply, choose an electricity retailer and sign the electricity contract for your new home in good time before your moving date. When you move to an area belonging to our network area, your electricity retailer will then send us all necessary information which we require for your electricity distribution contract. You do not have to inform us of your move separately. Instead, we will draw up your electricity distribution contract and send you a confirmation.
You will receive two separate electricity bills. Your electricity retailer will send you a bill for the sale of electricity, and we will charge you for electricity distribution. Some electricity retailers can send you a combined bill for electric power and distribution. Your electricity retailer will be able to advise you further.
You should cancel your old electricity contract from the date when you move out. Let your electricity retailer know about your move. Your contract with Caruna will end automatically when your electricity retailer notifies us about the cancellation.