If an accident has already occurred
When a cable is damaged, leave the site immediately by hopping or by leaping from foot to foot with only one foot touching the ground at a time. This prevents step potential. If you are in a machine, move the machine part that has caused the damage away from the damage area. If you must exit the machine, let go of the machine before your feet touch the ground.
Electricity may be automatically turned back on in the cable even if the cable has been snapped. The automatic connection of a medium-voltage network may attempt to power the electricity network several times. Furthermore, the damaged cable may still carry current.
- If the cable is damaged, immediately inform Caruna's fault service 0800 1 95011. In case of emergency always call the emergency number 112.
- If a cable surfaces during digging, immediately inform Caruna. The cable may have been damaged even if there are no visible signs.
- Surfaced cables must not be covered until their condition has been controlled by a Caruna representative. The control is important because small cable damages often result in outages in electricity distribution later on. The repair costs are the lowest while the digging site is still open. Repair costs for damage caused at the digging site during or after the digging shall be borne by the party responsible of the damage. Cable control is free of charge.
- To prevent further damage, set up a surveillance of the damage site at a safety distance.