When you’re moving to a new home, you should choose an electricity retailer and sign the electricity contract well in advance of your moving-in date. If you’re moving to an area that uses our network, your electricity retailer will then send us all of the information that we require for your electricity distribution contract. This means that you don’t have to worry about informing us of your move separately. Instead, we’ll simply draw up your electricity distribution contract and send you a confirmation.
You will normally receive two separate electricity bills. Your electricity retailer will send you a bill for the sale of electricity, and we will charge you for electricity distribution. Some electricity retailers can, however, send you a combined bill for electric power and distribution. Your electricity retailer will be able to advise you further.
You should cancel your old electricity contract from the date when you move out. Let your electricity retailer know about your move. Your contract with Caruna will end automatically when your electricity retailer notifies us about the cancellation.
Electricity contract for your new property
To connect to the electricity network and for the network to extend to the border of your plot, you first need an electricity connection. You can then sign the electricity contract. In addition, you will need a meter reading centre and a connection cable, which you should order from your chosen electricity contractor.
If you are building a new property, please start by defining the property’s electric power needs and estimating your future consumption habits, then choose the matching connection size and distribution product. Order your new electricity connection as soon as construction work begins. Building a new electricity network takes between one and three months on average.
Please note that you don’t need to order a separate meter reading centre for connections smaller than 3x80A with only one metering point. In that case, Caruna will deliver a combination cabinet that also works as a meter reading centre when the building work is complete. This will be stated in your electricity connection contract. In these cases, your electricity contractor does not need to send us the order for the electricity network connection.
Please remember to sign a contract with your electricity retailer.