Caruna's customer service at Christmas and New Year


20.12.2019 at 12:36
Our customer service is closed during Christmas from 24 to 26 December 2019 and on New Year's Day, 1 January 2020.

Useful information

  • The power outage map provides you up-to-date information
  • In Caruna+, you can subscribe to free notifications on electricity distribution interruptions

If you have questions about contracts and invoicing when our customer service is closed, our customer service bot Casper is there to assist you in our website chat. You can also use Caruna+ where you can find your electricity consumption data, invoice payment date postponement options and invoice payment options, along with other information.

Our free-of-charge fault reporting service number on 0800 1 95011 serves 24/7 every day of the year. We monitor electricity distribution around the clock, and if a power cut occurs, we at Caruna and our partners are always on standby. 

See our contact details here and save the links.

We wish you a very happy Christmas!

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