If you have questions about contracts and invoicing when our customer service is closed, our customer service bot Casper is there to assist you in our website chat. You can also use Caruna+ where you can find your electricity consumption data, invoice payment date postponement options and invoice payment options, along with other information.
Our free-of-charge fault reporting service number on 0800 1 95011 serves 24/7 every day of the year. We monitor electricity distribution around the clock, and if a power cut occurs, we at Caruna and our partners are always on standby.
See our contact details here and save the links.
We wish you a very happy Christmas!