Our values and responsibilities

Our operating principles

Responsible business activities

We act in a responsible way as a part of the Finnish society. The electrical network is one of the most important parts of society’s infrastructure and the reliability of the electricity supply plays an important role for our customers, trade and industry, communities and the authorities.

The key purpose of our business activities is to supply our customers with electricity in an easy, reliable and safe way, while also keeping control of environmental impacts. This way we contribute to supporting the whole society and its functionality.

We want to produce great energy for all our interest groups. We are committed to a responsible mode of operation in all our activities and work actively with our interest groups to improve the economic, social and environmental impacts of our activities at all times.

  • Our products and services are of high quality and easily available.
  • Our company and all our employees make sure that we abide by the law in all our activities.
  • We recognise the environmental impacts of our activities and take them into consideration in everything we do. We take the whole life cycle of the electrical network into account.
  • We cooperate with municipalities and the authorities.
  • We systematically assess the risks of our activities. This way we minimise any damage caused to people, the environment and business activities.
  • Our target is to offer everyone a safe working environment where each employee carries their own responsibility. We continuously monitor and improve safety at work.
  • We require our partners to commit themselves to our responsible mode of operation.
  • We have set targets for the management of our company. Our entire staff is committed to our shared targets.
  • We continuously assess and improve our activities.
  • We communicate openly both internally and externally.

Safety and the environment

We regularly identify and assess the dangers relating to our electrical network and activities. We plan, build, monitor and maintain our electrical network in such a way that it causes no danger to our customers or the rest of society. We take environmental impacts into account in everything we do.

A safe working environment is not only a pledge we make, but also a requirement we make for ourselves and our partners. Safety is our shared concern and an essential part of our activities. We make regular safety inspections and analyse occupational safety at regular intervals.

We continuously strive to improve safety at work and encourage our partners to improve their safety on the job sites. We provide our partners with training in safety issues and actively participate in the development of safety within the industry.

In our opinion, every accident is a failure, because everyone has the right to go home unharmed after a day at work.

Investments and property management

Every year, we invest about two hundred million euros in our electrical network. The purpose of these investments is to guarantee our customers reliable electricity and to promote more sustainable energy production.

We take a long-term view of things and develop our activities by comparing the best practices in the industry. Our target is to be a forerunner in our industry in Europe.

We improve our electrical networks in such a way that in the future they will enable us to create more diverse energy systems than ever before, provide our customers with the opportunity to sell on the energy they produce via our network and promote a wider use of electrified transport than before.

In practice, our annual investment of a hundred million euros means that we employ a significant number of people in Finland from one year to the next, directly and indirectly, regardless of the economic situation.

We improve the electrical network in many ways: by making the management of vegetation in the power line corridors more efficient, by increasing cabling and network automation and by moving power lines so that they run parallel to the road, thus strengthening weatherproofing and maintenance support performance. We improve the electrical network in all the areas where we distribute electricity.

Personnel

1. In Caruna we believe that good leadership is the cornerstone of employee engagement and performance excellence.

Every Caruna line manager is liable for all people issues in his/her team and for managing the annual people processes. In practice, leadership responsibility covers the development and well-being of individuals and the team, continuous dialogue and feedback, follow-up on progress, encouragement and responsiveness to poor performance or misconduct. In order to cope with the leadership challenges, all Caruna managers are offered a range of opportunities for learning and individual growth. Furthermore the HR professionals work in partnership with the line managers in providing common practices and tools as well as individual coaching and consulting.

2. Caruna offers fair, transparent and competitive rewarding to its employees at all levels.

Salaries are based on applicable laws and agreements in accordance with a transparent structure of job families, roles and market practices. The salary level reflects the individual performance and the requirements of the position as well as specified competence demands.

High performance is rewarded accordingly through a Caruna wide bonus scheme. The bonus is based on clear and measurable targets that are aligned with the company strategy. The targets are agreed mutually in structured performance and development discussions, which enable all Caruna employees to influence their rewarding through excellent personal performance.

3. Caruna strives to create attractive career and development opportunities for continued competence development.

Our purpose is to promote an innovative work environment where employees develop on the job. We appreciate personal leadership, initiative taking and employee responsibility. We also expect every employee to take advantage of the variety of learning opportunities available, including internal mobility and job rotation. The manager acts as an enabler in employee competence development.

4. Resourcing at Caruna is based on long-term planning.

This enables us to systematically develop and engage our employees through job rotation.  All positions, excluding certain top management positions, are at first opened internally. All employees are welcome to apply for these opportunities of personal development.

Recruitment is always conducted in a highly professional manner. Caruna treats all applicants with respect. We recognize the importance of a consistent and attractive employer image.

Selection is based on thorough evaluation of competence and motivation. Caruna has defined the general competences as well as leadership criteria which form the basis for all candidate evaluation, together with Caruna values.

5. We offer a safe and healthy workplace for everybody working in Caruna.

We respect an employee’s right to balance private and professional life. This helps us to attract and retain competent people. The possibility for remote work as well as flexible working hours are utilized where possible.  We provide occupational health and wellbeing services to all our employees and support rehabilitation according to local practices. We do not allow the use of any intoxicants at work.

6. Caruna respects freedom of association and recognizes the right to collective bargaining.

In Caruna we believe that confidential relationships between the management and the personnel, the free flow of information and good co-operation form an important basis for successful management of the business. The starting point for good co-operation is to attempt to resolve all conflicts as soon as possible and at the level where they arise. In all their actions, both employer and employee representatives should avoid unconstructive confrontation.

7. Caruna is an equal rights employer.

No discrimination of any kind based on race, religion, political opinion, gender, age, national origin, sexual orientation, marital status or disability is allowed. All type of harassment is prohibited and will be eliminated immediately.

Caruna appreciates diversity and considers it a competitive advantage and a way of attracting competent labour. A person’s background is not a consideration as regards pay, development and promotion or recruitment.

8. The HR Policy guides us in our daily work.

Implementation is followed up regularly through the employee engagement survey, the annual performance and development discussions as well as other feedback practices. Caruna also reports the key people-related performance indicators regularly.